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Terms & Conditions

OBSERVE: Identification of legally significant roles and gaming concepts within casiny's operations. EXPAND: Inclusion of terminology necessary for comprehensive legal clarity and enforceability. REFLECT: Listed definitions ensure precise interpretation and prevent ambiguity in these Terms.

  • Operator: The legal entity operating casiny as made available on casinys.com, currently Haydock Sports Limited, licensed by Curaçao eGaming (status: active, see registration clarification).
  • User: Any individual accessing or using casinys.com's services, subject to these Terms.
  • Player: A User who has created an account and participates in betting or gaming activities hosted on casinys.com.
  • Bet: A monetary stake or wager placed by a Player on a game or event outcome.
  • Bonus: Funds, credits, or other benefits awarded by casiny subject to promotional terms.
  • Wager: Any monetary value risked by a Player as part of a bet or to meet bonus requirements.
  • KYC (Know Your Customer): The process requiring Players to verify identity and address with casiny.
  • Game License: The authorisation permitting casiny's operation, currently issued by Curaçao eGaming, with regulatory jurisdiction in Curaçao, not locally recognised by AU.
  • Account: The registered Player profile used to access, deposit, withdraw, or participate in casinys.com offerings.

Account Registration

OBSERVE: Legally mandated registration and verification standards under AU law and best practice. EXPAND: Identification and authentication processes, user duties, and eligibility requirements. REFLECT: Structured obligations provide clear compliance framework and mitigate risk of unlawful access.

  1. Eligibility Requirements:
    • Only individuals aged 18 years or older, legally resident in jurisdictions where online gambling is permitted, may register an account with casiny (casinys.com).
    • Access by persons under 18 is strictly prohibited. Age verification may be enforced at registration and at random intervals.
  2. Account Creation Process:
    • Users must provide complete and accurate information (full name, date of birth, address, valid email address, and contact number) as part of initial registration.
    • Email verification and acceptance of these Terms are required before account activation.
    • The Operator may request additional verification documentation (government-issued ID, proof of address, or other KYC information) at any time, especially prior to withdrawals.
  3. User Obligations:
    • Players are responsible for ensuring the accuracy and currency of all registration data.
    • Players must keep account credentials confidential and are solely liable for any unauthorised access or activities arising from their failure to safeguard login details.
    • Use of the site for fraudulent, illegal, or prohibited purposes is grounds for account suspension or termination without prior notice.

Regional Compliance Note: Registration is enabled for AU users subject to Curaçao licensing, with the Operator reserving the right to deny or suspend access if required by changes to AU law or regulatory position in 2025.

Betting & Gameplay Rules

OBSERVE: Review of general and jurisdictional rules governing wager placement and conduct on casinys.com. EXPAND: Integrate procedural fairness, participant conduct, and game integrity guidelines. REFLECT: Comprehensive framework reduces risk of disputes and legal infractions.

  1. Bet Placement:
    • Players may place bets on eligible games/events after successful deposit. Minimum and maximum wager sizes are specified on each game interface. The Operator reserves the right to adjust limits at any time.
    • Bets, once confirmed, cannot be changed or cancelled except as otherwise specified in individual game rules or at Operator's sole discretion (e.g., technical malfunction or manifest error).
  2. Gameplay Conduct:
    • Players must conduct themselves respectfully in all live casino, chat, or multiplayer environments. Insulting, abusive, threatening, or otherwise disruptive behaviour is strictly forbidden.
    • Fraud, cheating, collusion, use of automated systems or bots, and any attempt to manipulate betting outcomes will result in account termination and may be reported to relevant authorities.
    • The Operator reserves the right to void or reverse bets, disqualify winnings, and withhold funds in cases of misconduct, collusion, or breach of these Terms.

Bonus Terms

OBSERVE: Evaluation of legal requirements and user protections for bonus/freemium offerings at casiny. EXPAND: Highlight critical conditions for activation, wagering, bonus combination, and restrictions. REFLECT: Ensures promotional transparency and limits risks of bonus abuse.

  1. Activation and Wagering Requirements:
    • All bonuses are subject to explicitly stated activation and wagering terms provided with the specific promotion or on the applicable game page.
    • Unless specified otherwise, bonus monies must be wagered at least 35 times within 30 days of activation, with all requirements to be fulfilled by 31 December 2025.
    • Failure to meet these requirements within the specified timeframe may result in forfeiture of bonus funds and any winnings derived therefrom.
  2. Prohibited Activities:
    • Bonuses may not be used in conjunction with other promotions unless specifically allowed by casiny.
    • Attempting to gain an unfair advantage, engaging in low-risk betting, or manipulating bonus mechanics is strictly prohibited.
    • Some games may be excluded from bonus play; applicable exclusions are available in the bonus conditions and on the casiny website.
  • Operator's Right: casiny reserves the right to modify, suspend, or terminate any bonus offer, suspend bonus funds, or disqualify Players at its discretion for suspected abuse or breach of these Terms or promotion-specific rules.

Regional Compliance Note: Bonus offers for AU players are issued in compliance with Curaçao eGaming regulations and are not approved by AU gambling authorities in 2025.

Payments & Withdrawals

OBSERVE: Detail financial transaction processes and consumer protections, referencing all provided data on payment channels, limits, and dispute resolution. EXPAND: Integrate AU-specific consumer rights, anti-money laundering checks, and refund scenarios. REFLECT: Ensure all processes support transparency and lawfulness.

  1. Deposit & Withdrawal Methods:
    • casiny accepts deposits via credit/debit cards, supported e-wallets, and select cryptocurrencies listed on casinys.com.
    • Deposits are credited instantly, except for technical or verification delays. Withdrawals may require identity verification through the KYC process.
  2. Transaction Limits, Fees & Processing:
    • Minimum and maximum limits per transaction, processing times, and any applicable fees are specified in the payments section of casinys.com and may be amended periodically.
    • Withdrawals are typically processed within three (3) business days following approval of required verification documentation. Certain withdrawal methods may require additional time due to third-party payment processors.
  3. Refunds & Returns:
    • Deposited funds are non-refundable unless due to a technical or operator error resulting in an incorrect transaction. Unused bonus funds may be revoked if associated conditions are not met.
    • If the Operator suspects fraud, money laundering, or breach of these Terms, payments may be suspended pending investigation, and appropriate regulatory authorities notified as required by law.

Regional Compliance Note: While casiny processes payments for AU clients under its Curaçao license, funds are not covered by Australian domestic regulatory protections, and bank account or legal address information is not available. Players should exercise caution and consider international transaction risks.

Limitation of Liability

OBSERVE: Identify the legal boundaries of the Operator's responsibilities. EXPAND: Cover exclusions mandated or permitted under AU law and best industry practice. REFLECT: Maintain a risk allocation framework to protect both Operator and Player.

  • Operator's Obligations: casiny will ensure the fairness and proper functioning of all games, as certified under its licensing authority. The Operator is committed to ensuring the accuracy of game results and processing of user transactions in accordance with these Terms.
  • Exclusions of Liability: To the extent permitted under applicable law, the Operator is not liable for any loss or damage arising from:
    • Technical malfunctions, software errors, or network interruptions outside reasonable Operator control;
    • Unauthorised access by third parties resulting in loss, theft, or misuse of Player information or funds, except where due to Operator negligence;
    • Decisions made on the basis of incomplete or inaccurate information provided by the Player.
  • Maximum Compensation: Any aggregate liability to the Player, regardless of cause, shall not exceed the amount wagered by the Player in the specific transaction directly related to the claim.

Regional Compliance Note: AU regulation may provide for certain non-excludable consumer guarantees or statutory rights; these Terms do not limit such protections where applicable in 2025.

Intellectual Property Rights

OBSERVE: Secure Operator's rights over content, brand, and software. EXPAND: Articulate prohibitions on copying, redistribution, and unauthorised commercial use. REFLECT: Reduces risk of infringement and supports brand and product integrity.

  • Ownership: All website content, graphics, trademarks, and software provided on casinys.com, including the name "casiny," are the exclusive property of the Operator or its licensors and are protected by international copyright and intellectual property laws.
  • Prohibited Use: Users may not reproduce, copy, display, distribute, modify, or transmit any part of casinys.com's content or software without express written permission from the Operator.
  • Protection: Any unauthorised use of the Operator's intellectual property may result in legal proceedings and immediate termination of access to services.

Privacy & Data Protection

OBSERVE: Reference privacy law and Operator's policy commitments. EXPAND: Clarify users' rights and the scope of data collection, processing, and cross-border transfer. REFLECT: Ensure trust and minimize legal exposure regarding personal data.

  • Data Handling: All personal information collected by casiny is processed in accordance with the site's Privacy Policy, accessible via casinys.com.
  • User Rights: Users may access, correct, or request deletion of their data as detailed in the Privacy Policy, subject to verification requirements and regulatory exceptions.
  • Jurisdictional Note: Data may be processed or stored outside Australia, under Curaçao jurisdiction and applicable data protection standards.

Changes to Terms

OBSERVE: Establish legal authority and communication requirements for modifications to these Terms. EXPAND: Detail proper notification channels and user opt-out procedures. REFLECT: Provides transparent framework for contractual amendments and user protection.

  • Notification Procedures: casiny may amend these Terms at any time. Material changes will be communicated to Users via prominent notification on casinys.com (banner or notice) and/or by email to the address on file.
  • User Rights: Continued use of the casiny service following any changes constitutes acceptance of the revised Terms. If a User objects to any update, they must discontinue use and may request closure of their account as described below.
  • Date of Effect: All changes are effective from the specified date or, where not provided, immediately upon publication in 2025.

Termination & Suspension

OBSERVE: Define the rights and obligations on account suspension/closure, refund of funds, and notification process. EXPAND: Address AU user protections and grounds for Operator action. REFLECT: Supports due process and legal recourse for both parties.

  1. Grounds for Termination or Suspension:
    • The Operator may suspend or terminate a Player's account at its absolute discretion, including but not limited to breach of these Terms, suspected fraud, unauthorised activity, or regulatory requirement.
    • Inactive accounts may also be closed after 12 consecutive months of inactivity, subject to prior notice.
  2. Procedure:
    • Users will be notified via the email address registered to their account or via in-site communication where such contact is unavailable.
    • Funds remaining in the account at the time of closure or suspension, minus any bonuses forfeited or amounts owed, will be returned to the verified account holder in accordance with withdrawal procedures, unless prohibited by law or regulation.
  3. Appeal/Dispute: Users may contact support for clarification or to dispute any account action, following the process outlined under Contact Information.

Governing Law & Jurisdiction

OBSERVE: Set forth the legal framework, jurisdiction, and dispute resolution mechanisms for casiny. EXPAND: Address multi-jurisdictional context with specific limitations for AU. REFLECT: Reduces forum shopping and clarifies legal rights for all parties.

  • Applicable Law: These Terms and the use of casinys.com shall be governed and interpreted according to the laws of Curaçao, subject to such mandatory provisions of AU law as may apply to users located in Australia in 2025.
  • Jurisdiction: Disputes arising out of or relating to these Terms, the operation of casiny, or any related transaction will be subject to the exclusive jurisdiction of the courts of Curaçao, except where non-excludable rights exist under AU law.
  • Dispute Resolution: Players are encouraged to contact casiny support to seek amicable resolution. If unresolved, disputes may be referred to the Curaçao eGaming authority or an appropriate arbitration body, as specified on casinys.com.

Contact Information

OBSERVE: Integrate all current and verifiable contact channels for support and legal correspondence. EXPAND: Cover multiple communication modalities for user convenience and regulatory compliance. REFLECT: Ensures robust user access to Operator and supports escalation where required.

  • Customer Support: Available via:
  • Legal Correspondence: For legal notices, please use the support contact details. As of January 2025, a specific mailing or legal address is not specified but may be requested via the above channels. All correspondence should reference the Player's account and details for prompt processing.

Authorised representative: Thomas Wright. Further details, where available, will be published at casinys.com.